A new request can affect design, testing, cost and delivery. Treating every change as a small addition hides its cumulative impact.

The decision to make

Record the requested outcome and assess dependencies before agreeing implementation. Give the customer clear options and trade-offs.

Practical checklist

  • Describe the change and its reason.
  • Estimate affected work and verification.
  • Record the approval or deferral decision.

An illustrative example

Adding a second user role may change permissions, onboarding and reports rather than only adding one menu item.

Your next step

Maintain an agreed scope and change record so both sides understand what the current commitment includes.

AI-assisted planning guide published by Prime Pixels. Examples are illustrative, not customer case studies. Project scope and applicable requirements must be checked for your circumstances.