A website is difficult to maintain when the owner receives only a public link. Handover should cover the practical ability to operate and recover the site.

The decision to make

Define account ownership and access early. Shared passwords and undocumented subscriptions create problems when a supplier or employee changes.

Practical checklist

  • Inventory hosting, domain, CMS and integration accounts.
  • Document backup, update and recovery responsibilities.
  • Demonstrate common editing tasks using an account with appropriate permissions.

An illustrative example

A marketing employee may need to edit service copy without administering plugins or billing. Handover should reflect that distinction rather than granting every user full access.

Your next step

Request an account inventory, operating notes and a recorded walkthrough or training session as agreed deliverables.

AI-assisted planning guide published by Prime Pixels. Examples are illustrative, not customer case studies. Project scope and applicable requirements must be checked for your circumstances.